Frequently Asked Questions
Everything you need to know about your jump gear.
How do I choose the right size for my JumpBoots?
We recommend choosing your standard athletic shoe size. If you are between sizes, we suggest sizing up for a more comfortable fit with athletic socks.
What is the weight limit for your rebound boots?
Our standard models support up to 220 lbs (100 kg), while our Pro series is designed to accommodate users up to 300 lbs (136 kg).
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. Expedited 2-day shipping is available at checkout for those who want to start jumping sooner.
What is your return policy?
We offer a 30-day trial period. If you are not satisfied with your boots, you can return them in their original packaging for a full refund, minus shipping costs.
Do you offer a warranty on the T-Springs?
Yes, all JumpBoots come with a 1-year limited warranty on the outer shells and a 90-day warranty on the T-Spring components against manufacturing defects.
Can JumpBoots be used on any surface?
Yes, our boots are designed for both indoor and outdoor use. They perform best on flat surfaces like asphalt, gym floors, or low-pile carpets.